North
American Electronics Display
aids
customer throughout the entire
customized selection and purchasing
process of appropriate LED sign for
location.
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Two
(2)
year Warranty included in equipment
purchase
ەAnnual
preventive maintenance on-site visit,
one time per year
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Repair,
replace or exchange of failed electronic
components.
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Required
on-site labor to replace faulty
electronic components
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Six-hour
on-site response time: 7 days per week
- 6:00 a.m. thru 6:00 p.m.
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Access to
24 hour technical support hotline and
account service coordinator
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Includes
one web camera, for complete sign
monitoring
The
Network Operations Center (NOC) will
respond to any E-mail notification sent
by display diagnostics
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Log of
all activity on the Network, including:
Diagnostic errors, programming updates,
system maintenance and system downtime
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Access to
NOC personnel 24/7/365
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Notification, via E-mail concerning any
display issues
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Service
dispatch